Returns Policy

Our policy lasts for a period of 14 DAYS. Kindly note that if 14 days have passed since your date of receiving the package, our team will not be held liable for it and thus cannot help with returns.

To complete your return process, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Kindly keep your order number handy for quick responses from our team.

Above all that, you are requested to record a parcel opening video and/or parcel pictures when received for better assistance with regards to your return process. In that video and/or picture, make sure of the following:

• Show your package from all sides, thus proving it is unhampered with
• Show the address slip proving it is addressed and delivered to you
• Show all products top and bottom to the camera in your video/photo

Return Criteria:
Your item must be unused and in the same condition that you received it in. It must be in the original packaging.

Refunds (if applicable): 

• Once your return is received and inspected, we will send you an email confirming the same.
• Following that, the refund process will be initiated.
• We will also notify you of the approval or rejection of your refund.
• Once approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 10 of days.